Frequently Asked Questions

Product Information

What hair types does the Curlee brush work with?

Our brush is specially designed for all curl patterns, particularly effective for 2b, 3a, and wavy hair types. It works perfectly with all hair textures - whether soft, hard, straight, curly, thick, or wavy.

What materials is the Curlee brush made from?

The Curlee brush features premium vegan bristles and high-quality, durable materials. Our brush is 100% cruelty-free and designed for long-lasting performance.

How big is the Curlee brush?

The brush is perfectly sized for easy handling and travel, while still being effective for all hair lengths over 3 inches.

Usage & Care

How do I use the Curlee brush?

For best results, use on damp hair with your favorite styling products. Start from the ends and work your way up to the roots using gentle strokes. Detailed instructions are included with your brush.

How often should I clean my Curlee brush?

We recommend cleaning your brush after each use by removing hair buildup. The innovative airflow vent helps the brush dry quickly after cleaning.

Can I use the Curlee brush on dry hair?

While the brush can be used on dry hair, we recommend using it on damp hair for best results and to maintain your curl pattern.

Shipping & Delivery

How long does shipping take?

We offer:

• US: 6-12 business days
• Canada/UK/EU: 6-12 business days
• Rest of World: 7-16 business days All orders are processed within 24 hours.

Do you ship internationally?

Yes! We ship worldwide with tracking provided for all orders.

Is shipping free?

We offer FREE shipping on all orders!

Returns & Warranty

What's your return policy?

We offer a 30-day money-back guarantee. If you're not completely satisfied, simply return the unused brush in its original packaging for a full refund.

What if my brush arrives damaged?

Contact our customer service team immediately with photos of the damage. We'll send a replacement right away!

How long is the warranty?

Each Curlee brush comes with a 1-year warranty against manufacturing defects.

Payment & Ordering

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Is my payment information secure?

Yes! Our checkout is SSL encrypted and we never store your payment information.

Can I change or cancel my order?

Please contact us within 2 hours of placing your order for changes or cancellations.

Product Care

How long will my Curlee brush last?

With proper care, your Curlee brush should last for years. Regular cleaning and proper storage will extend its lifespan.

Can I share my Curlee brush?

While the brush can be shared, we recommend each person has their own for hygiene purposes and to maintain the bristles' effectiveness.

How do I store my Curlee brush?

Store in a clean, dry place. Avoid leaving in humid environments like the shower.

Still Have Questions?

How can I contact customer service?

• Email: wilike.bkn@gmail.com
• Live Chat: Available 24/7 on our website

Need more help? Our customer service team is available 24/7 to answer any questions you might have!